Shipping policy

At razmilo, we aim to deliver your fashion items safely and promptly. Please review our shipping information below.

Shipping Coverage

We provide international shipping to most countries and regions worldwide. You can check whether your destination supports delivery on the checkout page.

Processing Time

Orders will be processed within 1–5 business days after payment confirmation. Processing time does not include weekends and Chinese official holidays.

Estimated Delivery Time

Total delivery time = processing time + shipping transit time

  • United States: 9–18 business days
  • Canada, United Kingdom, Australia: 9–15 business days

Shipping Cost

Free shipping is available for orders with a subtotal over $59.98. The exact shipping charge will be calculated and displayed on the checkout page before payment.

Order Tracking

Once your parcel is dispatched from our warehouse, we will send an email containing your tracking number. Please allow 24–48 hours for the courier system to synchronize tracking updates.

Customs & Import Duties

Buyers are responsible for any local import taxes, customs duties or clearance fees charged by your destination country. We cannot predict or cover these charges.

Company Information

Operating Company: Jilin Yijie Trading Co., Ltd.

Unified Social Credit Code (USCC): 91220104MAKL62B94M

Company Address: Room 302, Building 3, Light Industry Dormitory, No. 1358 Gongnong Avenue, Chaoyang District, Changchun City

Support Email: service@razmilo.com

Contact Phone: +86 19875473778

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)